Legal

Privacy Policy

Last updated August 3, 2026

This policy explains how HiGO Biotech Group handles information collected through higobiotech.com and its inquiry forms.

Information we collect

When you request a quote or contact us, we collect the details you provide, such as your name, company, email, phone number, country, project requirements, and manufacturing preferences.

If you allow analytics, we also collect pages viewed, referral and campaign parameters, device type, approximate location, and a privacy-preserving visitor or session identifier. We do not intentionally send form names, email addresses, phone numbers, or project messages to Google Analytics.

How we use information

We use inquiry information to assess your project, respond to you, prepare quotes, coordinate samples and manufacturing, prevent abuse, and maintain business records.

We use analytics and campaign information to understand website performance, measure advertising results, improve our pages, and identify the source of business inquiries.

Cookies and analytics choices

Analytics runs only after you select Accept analytics in our cookie notice. You can reopen Cookie settings from the footer and decline future analytics collection. Essential storage may still be used to remember your choice and protect inquiry forms.

We use Google Analytics as an analytics provider. Google has its own privacy and data practices, available in the Google Privacy Policy and Google Analytics documentation.

Sharing and service providers

We do not sell inquiry details. We may share information with service providers that operate our website, database, email, analytics, security, and business systems, or when required by law. These providers process information for the services they supply to us.

Retention and security

We retain information for as long as reasonably needed to respond to inquiries, support business relationships, analyze performance, prevent fraud, and meet legal or recordkeeping obligations. Retention may vary by record type.

We use administrative and technical safeguards designed to protect information. No internet or storage system can be guaranteed completely secure.

Your choices

Depending on where you live, you may have rights to request access, correction, deletion, or other controls over personal information. Contact us with your request. We may need to verify your identity and may retain information where permitted or required by law.

Contact us

For privacy questions or requests, email sales@higobiotech.com.